Last updated 3 November 2026
Bespoke Website, in plain terms.
What you get, what happens if you stop, and what stays yours. Anything we have not settled yet is left out rather than guessed; ask and we will tell you.
On this page
What is included
Designed from scratch, as big as you need, and yours to edit. Online shops start here.
- Designed from a blank page, no page limit
- Your own login for the words and photos
- Layouts and features built for your business
- Bookings, payments, an online shop or a CRM
- A news or blog section if you want one
- Help at launch and two rounds of changes
- Care plan required (Grow or Lead suggested)
- The code is yours once paid, to host anywhere
What is not included
- Every page written from scratch: We can write them for you, quoted first.
- Photographs: Stock photography, or a shoot, quoted first.
- A new logo or a full brand: A Brand Kit, quoted first.
- Marketing after launch: Marketing, quoted after a short call.
The price
A Bespoke Website has no list price, because no two jobs are the same. Where your figure lands depends on the number of pages, whether there is a blog or an online shop, and how heavy the integrations are.
We fix one figure in writing after a short call, before any work starts. It only changes if you ask for something that was not in the written scope, and you get the new figure before we do it.
How and when you pay is set out in your written quote.
What the build covers
No page limit, and your own login for the words and photographs.
Two rounds of changes before launch, and nothing goes live until you have said yes to it.
A Bespoke Website takes longer than a week. You get the date in writing before we start.
The care plan
Every Bespoke Website needs a care plan. We suggest the Grow or Lead plan, because a bigger site has more to look after. It is billed every 30 days, with no minimum term.
What is yours
Your words, photographs, logo and domain are always yours.
Once the build is paid for in full, the code written for your project is assigned to you, and you can host it anywhere. Your written quote spells out exactly what is assigned.
Paying late
Late payment on a one-off build may attract interest under the Late Payment of Commercial Debts (Interest) Act 1998.
If a payment is more than 30 days overdue and we have not been able to sort it out with you, we may suspend our services until it is settled.
Everything else
These are the terms for the Bespoke Website in short. Our terms of business cover the rest: how we quote, what we need from you, liability and the law that applies. Where this page and those terms differ, this page is the one that applies to the Bespoke Website.
The steps are on the how it works page. Your written quote or sign-up confirmation is what you agree to, and it wins over anything on this website.
A question about the small print?
Ask before you sign up rather than after. It takes five minutes on the phone.
We reply within 24 hours
